Workadi

RATING:

4.7

(34)

About Workadi

As a business and HIPAA-compliant clinical instant messaging solution, Workadi streamlines and centralizes employee communication across organizations without losing track of a single conversation. With disk-level, file-level, and TLS 1.2+ encryption, Workadi makes sure that all communication is secure when data is in transit or at rest. Key features include instant messaging, group chats, document and image sharing, landline messaging, and notifications and alerts. Workadi centralizes and stores all groups chat messages, which helps organizations build a shared knowledge center for new and current employees. Users can track multiple conversations by using presence and unread indicators to determine which conversation is most important. In addition to messaging, users can also send emojis, images, voice clips, and documents with Workadi's messaging system.

Workadi Pricing

Trillian is available across 4 pricing tiers: Individual Free, Individual Pro, Business, Enterprise. Pricing starts at 0$/user/month and scales with each tier, outlined below: Individual Pro - $3.33/user/month Business - $3.99/user/month Enterprise - $7.99/user/month

Starting price: 

$3.33 per month

Free trial: 

Not Available

Free version: 

Available

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Workadi Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Workadi

1 - 5 of 34 Reviews

User Profile

Mile

Verified reviewer

Pharmaceuticals, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

My favorite team chat app!

I completely stopped using all other messaging tools since picking up Workadi. I use it on my phone, PC and Mac without any issues. Excellent tool that is only bound to become better in the time to come.

PROS

So easy to set up and use, love the simplicity and the ability to search for unlimited number of messages. The free version is great for any small team looking to replace Slack!

CONS

No support for gif comments, but I hear they're working on it!

Vendor Response

Dear Mile, Thank you for sharing your thoughts on Workadi! We have now added the gifs and you can easily use them in your conversations now!

Replied March 2022

Pia

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2022

Love Workadi

PROS

We use Workadi for work purposes and it suits most of our needs perfectly. It is simple to use and was easy to set up.

CONS

I would like videos to be shared more easily :)

Reason for choosing Workadi

Workadi seemed a lot simpler and straight to the point, which it is and great for being that. Less is more.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2020

Use something else, anything else

These folks seem very shady. They have a horrible 14-day return policy, which they enforce even on an annual subscription, meaning I can't get a partial refund even though we won't be using their software at all for the remaining 6 months of the subscription. Hundreds of dollars wasted. There's no way to cancel my account, the support phone number that appears on my invoice is disconnected, and I'm really concerned they're just going to automatically charge my card again in 6 more months. This company

PROS

It's cheaper than Slack. That's about it.

CONS

Lack of features, integrations, terrible company behind it.

Reason for choosing Workadi

Price. Should've just paid a little more, maybe I would've gotten a decent chat system.

Reasons for switching to Workadi

Slack wanted too much ransom money just to let us see our chat history. Workadi seemed like a better idea at the time. I wish we had chosen some other option now.

Vendor Response

Hi Troy, Thank you for the feedback. Like we mentioned, Workadi offers the 14-day return policy after every billing transaction to make sure our services work for your use case. As also mentioned in private communication before, your subscription for Workadi Business plan has been canceled. Your card will not be charged for the Workadi Services at the end of your billing cycle. You can continue using Workadi or request deleting your team space any time and erase all your data from Workadi. Finally, the contact phone is fully operational, you can schedule a call to make sure yourself. Thanks, Workadi Team

Replied February 2020

Paul

Financial Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

WORKS WELL, FLAWLESS UPTIME AND EASY TO LEARN -Workadi

This allows up to time shift and keep work flow going, threads get updated around the clock and we can check status on where everyone is without waiting for the clock. It is very useful and powerful tool on both projects and general workflow.

PROS

Quick, fast and clear to learn, solid value and not messed up with too many options, lets us communicate across time zones effectively as we have staff in multiple locations including Philippines. Free form search is great and lets us find a previous thread topic easily. Administration is also a snap. I really like things that do exactly what they are supposed to. We had Hip-chat and they were bought by Slack and closed which we did NOT like, Slack is just far too much on options and integrations and a lot more expensive. We are not trying to run a software empire, just a business and this was a far better option for us.

CONS

Not much to not like. The darn thing works well.

Reason for choosing Workadi

Like the simple and effective approach, they were pleasantly engaging and willing to respond quickly to support questions. Nice people

Reasons for switching to Workadi

Simplicity, point and shoot, ease of set up and cost.

Vendor Response

Dear Paul, We are happy to hear that you are enjoying using Workadi!

Replied March 2022

User Profile

Hugo

Verified reviewer

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed January 2020

Simply but lacks of integrations

PROS

Simplicity is one of the most important features this software has Ease of use as well, my team adapted rapidly Voice messages are the most important tool we have to communicate between us, no third party as sleack.

CONS

Integrations (It lacks integration with third parties: Calendar, Pcloud, and more)

Vendor Response

Thank you for the review! We do our best to develop Workadi and make it more convenient and useful for you. And we are grateful for reasoned feedbacks that help us understand your expectations and needs better. For your convenience, we have created the Workadi Community on Facebook to get you informed about the latest updates, the hottest deals, and discounts, and help with all the possible concerns you might have so far. Join the community on FB (@TeamCollaboration) and have a nice day!

Replied January 2020